Privacy Policy

                                                        STAIRPRO'S PRIVACY POLICY

Protecting your privacy

We are committed to providing you with the highest levels of customer service.  This includes protecting your privacy.

Your Personal Information

Personal information held by us may include your name, current address, telephone or mobile phone number, and email address.

How we use your personal information

Your personal information may be used to:

  • provide the services you require;
  • administer and manage those services, including invoicing,
  • inform you of ways our services provided to you could be improved;
  • conduct appropriate checks for credit-worthiness and for fraud;
  • research and develop our services;
  • gain an understanding of your information in order for us to provide you with a better service; and
  • maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.

Also, your personal information is collected so that we can promote and market services to (including by way of direct mail and email messages).  This is to keep you informed of products, services and special offers and may continue after you cease acquiring services from us.

When we disclose your personal information

In order to deliver the services you require, we may disclose your personal information to a third party (such as contractors) who assist in providing goods and services. 

We take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information

In addition, we may disclose your personal information to:

  • our professional advisers, including our accountants, auditors and lawyers;
  • government and regulatory authorities and other organisations, as required or authorised by law.